Privacy Policy
Last updated: October 20, 2026
Introduction
King Transportation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our limousine and transportation services or visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment information when you make a reservation.
- Trip Information: Pickup and drop-off locations, travel dates and times, flight information, and special requests.
- Device Information: IP address, browser type, operating system, and other technical information when you visit our website.
- Communication Records: Records of your communications with us, including customer service inquiries.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your transportation reservations
- Communicate with you about your bookings and services
- Send you promotional offers and updates (with your consent)
- Improve our services and customer experience
- Comply with legal obligations and resolve disputes
- Prevent fraudulent transactions and protect our business
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (payment processors, booking systems).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
King Transportation
Phone: (877) 609-1919
Email: info@kingtransportation.com
Service Area: Maryland | Virginia | Washington DC
FAQ
Frequently Asked Questions
What personal information does IAD Airport Limo collect?
Booking details you provide — name, contact information, pickup and drop-off addresses, and flight numbers — plus standard technical data when you visit our website.
Does IAD Airport Limo share my information with third parties?
We share information only with service providers needed to operate our business, such as payment processors and booking systems, and never sell your personal data.
How much waiting time is included?
Airport pickups include 45 minutes of complimentary waiting time on domestic arrivals and 60 minutes on international arrivals, timed from actual touchdown. All other pickups include 15 minutes.
What is the cancellation policy?
Sedan and SUV reservations cancel free of charge up to 3 hours before pickup. Sprinter vans, limousines and special-event bookings cancel free of charge up to 12 hours before pickup.
Can you provide child car seats?
Yes. Infant, convertible and booster seats are available on request — tell us the child's age when you book and the seat is installed before the vehicle arrives.